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Privacy Policy

Last updated: 1st January 2021

This Privacy Policy is regarding information collected on PlektonLabs websites accessed through the URL (collectively, the “Site”, “website”).

Our Commitment to Privacy

PlektonLabs Inc. (“PlektonLabs”; otherwise “we”, “our”, or “us”) respects the privacy of user information. We provide this explanation about our online information practices as a demonstration of our commitment to protect the users’ privacy.


Privacy Statement

The management and staff of PlektonLabs respects privacy and is committed to creating a strong Data Privacy Management System based on an effective data privacy impact assessment framework to protect privacy of data subjects (employees, customers, partners and third-party vendors, etc.) by establishing privacy policies, procedures and implementing both technical and organisational measures to consistently  improve Data Privacy Management System at PlektonLabs.

PlektonLabs reveals potentially and personally-identifying information only to those of its employees, contractors and affiliated organizations that:

(i) need to know that information in order to process it on PlektonLabs’ behalf or to provide services available at PlektonLabs websites, and 

(ii) that have agreed against disclosing it to others. Certain employees, contractors and affiliated organizations may be located outside your home country; by using PlektonLabs websites, you consent to the transfer of such information to them. 

Besides employees, contractors, and other external organizations, as described above, PlektonLabs discloses potentially personally-identifying and personally-identifying information in response to a subpoena, court order or other state or federal requests only, or when PlektonLabs believes in good faith that disclosure is reasonably necessary to protect the property or rights of PlektonLabs, third parties or the public at large. If you are a registered user of any PlektonLabs website and have supplied your email address, PlektonLabs may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with PlektonLabs and our products. 

We mostly use our various product blogs to communicate this kind of information, so we expect to keep this type of email to a minimum. When a request is sent to us (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us understand or respond to your request or to help us support other users. PlektonLabs takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

What is Personal Information? 

For the purposes of this Privacy Policy, personal information is any information that can be used to identify an individual, other than the person’s business title or business contact information when used or provided for the purpose of business communications. Anonymous or non-personal information (i.e. information which cannot be associated with or tracked back to a specific individual) is not considered as personal information.

What Personal Information Do We Collect and Why?

You can access the PlektonLabs’ website without informing us of who you are and without revealing any personal information about yourself. However, there are instances when we may require information from you. For example, you may choose to give us personal details such as your first and last name, company name, e-mail address, contact number and country to contact us. We are committed to protecting the privacy of your personally identifiable information at all times.

How Do We Use Your Personal Information?

We may use your personal information: 

  • For the uses outlined in this Privacy Policy; or
  • We may use your personal information without your knowledge or consent when we are legally required to do so.

 Do We Disclose Your Personal Information To Others?

Any information gathered from your visit to, either directly through the forms, or indirectly through the website’s technology will not be disclosed to any third parties.

How Long is Your Personal Information Retained? 

Except when otherwise allowed or required by applicable law or regulatory requirements, the site aims to retain your personal information only for as long as we believe is needed to fulfil the needs for which the personal information was taken.  We can destroy, erase, or anonymize your personal information so that it cannot be associated with or traced back to you.

Data Transfers

When required by applicable law, we have put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your data is adequately protected, even when your data requires being transferred. When transferring your personal data internationally, PlektonLabs will protect your personal data as provided in this Privacy Policy.

Legal Requirements

PlektonLabs may disclose Personal Data in the good faith belief that such action is necessary for:

  • Complying with legal obligations
  • Protection against any legal liability
  • Protection and defend the rights or property of PlektonLabs Inc.
  • Prevention or investigation of possible wrongdoing in relevance with the Service
  • Protection of the personal safety of the public  users of the Service

Contacting the User

By filling in the contact form with their data, the User authorises us to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

Personal Data collected: first name, last name, email address, telephone number, and company.

The data provided to us through our contact forms are stored securely and can be accessed by contacting us. Users have the right to request a copy of the data provided on this form or request its deletion at any time.


We use cookies for storing and tracking info about the users. Certain options on our website could also be available solely through the use of a cookie. A cookie could be a piece of information that’s sent to your browser from an internet server and kept on your computer’s disc drive. Generally, we tend to use cookies to prompt us about you and enable us to access your account information therefore you do not need to re-enter it.

 In some instances, the third parties showing on our website might use their own cookies. Preference and choice configurations in your browser verify if and how a cookie is accepted. You will be able to modify those configurations on your computer if you want. By changing your preferences, you shall be able to settle for all cookies, you’ll be able to be notified once a cookie is about, otherwise, you will reject all cookies. If you change the choice of cookies as disabled, you’ll need to re-enter your info more often to visit the site and some features in the site may not be available to you.

Business Transfers/Third Party Practices

If PlektonLabs or substantially all of its assets were acquired, or in the unlikely event that PlektonLabs goes out of business or enters bankruptcy, user information would be one of the assets transferred to or acquired by a possible third party. We acknowledge that such transfers may occur and that any acquirer of PlektonLabs may continue to use your personal information as set forth in this policy.

The third-party privacy policy shown in the site for promotional or advertising purposes may have a different privacy policy. We advise the clients to read and know the policy before responding to the third party.


Ads that show up on any of our websites may be delivered to users through advertising partners, who might set cookies. These cookies enable ad servers to identify your computer whenever they send you an online advertisement to compile information about you or others who use your computer. 

This information lets ad networks deliver targeted advertisements that they believe will be of interest to you, among other things. This Privacy Policy covers the use of cookies by PlektonLabs and does not cover the use of cookies by any advertisers.

 Under-Aged Children

We can not verify the age of our clients, and we adopt a privacy policy for all ages. In case the children registered in our site without parental or guardian consent, the parent or guardian will take responsibility to request any change to the subscription and to remove the database from our site.


User comments and content submitted through the Akismet anti-spam service are not saved on our servers unless they are flagged as false positives, in which case we store them long enough to use them to improve the service and for avoiding false positives in the future.

 Update, Correct, Or Delete Your Information

You can edit and update your personally identifying information at any time on PlektonLabs website. You have to send your request to to request your account maintenance. You can unsubscribe from our site at any time. Your information will be changed and stored in the alternative request you have done.

Changes to This Privacy Policy

Any changes to our privacy policy will be published and announced on our site at least 24 hours before they are activated and implemented. Information collected before changes are made will be followed according to the previous policy during which this information was collected.

Client’s Consent

By using our site, you have consented to the use of information according to the Privacy Policy we describe.

How can we help?

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Contact Information​

Head Office
18 King Street E, Suite 1400, Toronto ON M5C 1C4, Canada

Durham Office
Unit 265, 1099 Kingston Rd. Pickering, ON. L1V1B5, Canada

Austin Office
5900 Balcones Dr, STE 4000 Austin, TX 78731, USA

Dallas Office
Unit 113, 320 Decker Drive, Irving, Texas, TX 75062, USA

Phone: +1(877) 855-8775

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