The crossroads where all your customer data meet for the ultimate insights
Get a snapshot of your customers from every possible angle
The best way to grow your business is through your customers. Customer SPOV (Single point of view) is one of the most sought out IT capabilties among the digital-first organizations to truly understand and cater to a customer.
These are some of the problems we noticed in enterprises at scale without comprehensive CRM platforms:
Businesses that don’t know their customers well tend to have a hit-or-miss situation when launching new products or services.
Happy customers spell happy employees. Your customer service reps needs to understand the customers before they can help them. A proper platform will also help employees deliver their services more efficiently.
Without all the data and metrics in one place, a business is operating its CRM in the dark. Real-time analytics can enable data-driven actions.
You need your customers to feel you care, with Customer 360 implementations you are able to personalize every touch. Our consultants help you utilize Salesforce to maximize your access to relevant data to make the best customer-centric decisions.
Our team carefully understands your requirements and environments to help you find customized solutions that fit your business depending on its size, needs, and long-term goals.
Our Salesforce partnership allows us to extensively collaborate with the Salesforce team to deliver on values that the customers need.
We know the value of experience and want you to make the most out of it. We work with Salesforce to bring all the different metrics and apps related to your customers in one place where they are easily accessible.
Our certified consultants, developers and architects help you to find the most efficient and effective solutions to your Salesforce projects.
Detailed Discovery for Improvements at Scale
Comprehensive Customer Oriented Solutions
PlektonLabs is a boutique integration consultancy firm.
PlektonLabs leads your digital transformation game with over a decade of industry experience in the techs of tomorrow. We’d like to take you to the connected future, not just tell you about it.
We pride ourselves on swift communication and prompt responses. Let us know what you're thinking and how we can help you.
Head Office18 King Street E, Suite 1400, Toronto ON M5C 1C4, Canada
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Phone: +1(877) 855-8775Email: firstname.lastname@example.org