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Customer 360

The crossroads where all your customer data meet for the ultimate insights

Customer 360 Implementation

Get a snapshot of your customers from every possible angle

Why you might need this

The best way to grow your business is through your customers. Customer SPOV (Single point of view) is one of the most sought out IT capabilties among the digital-first organizations to truly understand and cater to a customer.

These are some of the problems we noticed in enterprises at scale without comprehensive CRM platforms:

Businesses that don’t know their customers well tend to have a hit-or-miss situation when launching new products or services.

Happy customers spell happy employees. Your customer service reps needs to understand the customers before they can help them. A proper platform will also help employees deliver their services more efficiently.

Without all the data and metrics in one place, a business is operating its CRM in the dark. Real-time analytics can enable data-driven actions.

What is Customer 360 Implementation

All your customer data working together in sync

You need your customers to feel you care, with Customer 360 implementations you are able to personalize every touch. Our consultants help you utilize Salesforce to maximize your access to relevant data to make the best customer-centric decisions.

Our team carefully understands your requirements and environments to help you find customized solutions that fit your business depending on its size, needs, and long-term goals.

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Partnered for Complete Solution

Our Salesforce partnership allows us to extensively collaborate with the Salesforce team to deliver on values that the customers need.

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Our Expertise

Salesforce partners striving for customer satisfaction

We know the value of experience and want you to make the most out of it. We work with Salesforce to bring all the different metrics and apps related to your customers in one place where they are easily accessible.

Our certified consultants, developers and architects help you to find the most efficient and effective solutions to your Salesforce projects.

Key features

Detailed Discovery for Improvements at Scale

Comprehensive Customer Oriented Solutions

Streamlined Integrations

How can we help?

A little about yourself and we're ready to go

We pride ourselves on swift communication and prompt responses. Let us know what you're thinking and how we can help you.

Contact Information​

Head Office
18 King Street E, Suite 1400, Toronto ON M5C 1C4, Canada

Durham Office
Unit 265, 1099 Kingston Rd. Pickering, ON. L1V1B5, Canada

Austin Office
5900 Balcones Dr, STE 4000 Austin, TX 78731, USA

Dallas Office
Unit 113, 320 Decker Drive, Irving, Texas, TX 75062, USA

Phone: +1(877) 855-8775
Email: info@plektonlabs.com

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