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Roadside Assistance Experience

Unlock the journey of how a leading roadside assistance provider transformed its fragmented data integration process into a seamless, efficient system, ensuring safety and satisfaction for millions of drivers and passengers.

Explore how they overcame major challenges—ranging from poor data quality to inefficient claim processing—by implementing a cutting-edge enterprise architecture and integration strategy.

This case study reveals:

  • The steps they took to establish a holistic view of customer claims,
  • How they enhanced data quality and improved customer satisfaction scores.

 

Download the full case study to see how they achieved these results 🡆

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Contact Information​

Head Office
18 King Street E, Suite 1400, Toronto ON M5C 1C4, Canada

Durham Office
Unit 265, 1099 Kingston Rd. Pickering, ON. L1V1B5, Canada

Austin Office
5900 Balcones Dr, STE 4000 Austin, TX 78731, USA

Dallas Office
Suite 1103, 2370 Victory Avenue, Dallas, TX 75219, USA

Phone: +1(877) 855-8775
Email: info@plektonlabs.com

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