The
challenge
Meeting line-of-business needs with shared standards, clear rules, and team buy-in
Integrating solutions and supporting adoption
Integrating new solutions with existing systems while ensuring stakeholder buy-in and providing training.
Defining roles and tracking
Defining precise roles and permissions, and developing and validating a reliable tracking tool.
Customizing LoB setups
To make integration a controlled, accountable discipline that reliably enables growth, rather than a recurring source of operational risk.
Solution
design
A governed API strategy improved discovery, standardization, and management across business groups
Define the API catalog requirements
Establish a centralized API catalog
Connect access and adapt the portal model
Define the API catalog requirements
Discovery, documentation, access and self-service needs shaped the catalog requirements. The design accounted for API consumers across business groups, internal and external sharing, and the level of sandbox provisioning required.
Establish a centralized API catalog
MuleSoft Anypoint Community Manager and Experience Hub brought APIs and assets from Anypoint Exchange into one governed catalog. Shared standards, developer support, monitoring and analytics supported API discovery and management.
Connect access and adapt the portal model
The catalog connected Azure AD, MuleSoft Access Management and ServiceNow for identity, access control, authentication, authorization and project information. The portal model was adapted to the organization's domains and business units.
Governance
benefits
A governed catalog created a clearer path to API management, reuse, and future monetization
Consistent API
Governance
Better API
Visibility
Developer
Self-Service
Monetization
Readiness
Results
delivered
A centralized catalog gave developers better support and teams a clearer view of integrations
Easier API discovery
APIs were brought together in one governed catalog.
Better Developer Support
Developers gained faster access to guidance and support.
Better API visibility
Teams gained a broader view of APIs and integrations.
Capabilities
used
The capabilities and delivery expertise that supported the work
