Revolutionize customer service with Salesforce Service Cloud
Smooth service with seamless digital capabilities
For customers, service is all that matters. Empowering those providing services with the latest tools is the best way to ensure customer satisfaction. In other words, the service cloud ensures you’re delivering your services the right way.
These are some of the problems we noticed in enterprises without a service cloud:
Without a digital-first approach to customer service, customers do not feel valued, leading to distrust and frustration.
It can be difficult to provide quality service without effective communication with other applications. The service cloud can work with various applications to see the full length of the customer lifecycle.
To keep up with the pace of current digital-first organizations, scalability and flexibility are paramount to overall success. The service cloud, paired with the sales cloud and other applications empowers scalability in an organization.
Salesforce’s Service Cloud helps boost the functionality of your service center so that it can provide consistent customer experiences and authentic, quality interactions.
To personalize each touchpoint during a service response, Service Cloud provides the mandatory context behind each customer. Reps are empowered to utilize the stories to provide the best in class customer service.
Our Salesforce partnership allows us to extensively collaborate with the Salesforce team to deliver on values that the customers need.
Our certified consultants are geared to give your service reps the most out of your Service Cloud purchase.
With increased productivity, improved case management, and real-time insights, customer interactions will never be the same.
Well Managed Teams
PlektonLabs is a boutique integration consultancy firm.
PlektonLabs leads your digital transformation game with over a decade of industry experience in the techs of tomorrow. We’d like to take you to the connected future, not just tell you about it.
We pride ourselves on swift communication and prompt responses. Let us know what you're thinking and how we can help you.
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Going into 2023, data will continue to be the most valuable asset for businesses! You need to know how to maximize the value of your data via integration. Learn more here.